Royal Vision Associates

Royal Vision has a good service. They welcome you very well from the moment you enter. They have very good hospitality and customer service. A very clean and tidy clinic. I feel very satisfied with their service. I loved the technicians and their explanation of my health condition and my eyesight. And the help in choosing my lenses. Thank you all. I recommend them 100%.

Always professional and very friendly. Most of the staff. One member likes to rush you to finish your thought so that she can tell you she can’t help. Everyone else is sweet and very helpful

Nothing but great things to say - starting from the receptionist, medical assistant, doctor, to the frame staff. Very clean and amazing selection of frames. Opt for the $40 eye pics instead of dilation! And book your apt sooner than later because they fill up fast. Thank You !!

Went in on a walk in visit today. I was very impressed with how kind and professional the staff is. It didn't take a long time to be seen. Dr. Perrino is very kind and compassionate, also skilled and knowledgeable in his profession.

I have been a patient of Dr Perrino for over 10 years. He is wonderful ! He takes great care of his patients. His staff is amazing and wonderful too! From the time you enter until you leave they are awesome office staff !

I came in the Downtown New Haven location because I needed a screw replacement. There was a heavy set Hispanic employee that was coughing nonstop without a face mask. To make matters worse she was at the front desk. Once she finally stopped coughing she acted as if I wasn’t standing in front of her. She continued to text and browse on her phone. Finally, a younger Spanish woman saw me standing there and helped me. She directed me to optical. The ONLY reason I gave 5 stars is because the optical staff were amazing!!! They fixed my glasses and even changed my nose pads without me asking. The hiring manager needs to hire a more professional front desk staff. At least one that is attentive and cares about the safety & passing germs to customers.

Dr. Perrino is the best. I always receive the most thorough eye examination when I go there. He has the up to date equipment to give the best service possible. I wouldn't go anywhere else.